Gamers Club

[dacalo]

I am not able to edit my the previous message, please disregard, thanks.

[jlayne22]

How long does it take for Best Buy to credit my rewards? I pre ordered Far Cry 5 and still havent seen the 500 points.

[kurisu]

Hi there,

I preordered FarCry5 (PS4) on the day that preorders went up (June 2, 2017), and I believe somewhere along the way it was one of the titles that would receive a $10 gift certificate when preordered.  Are preorders that are made before the promotion was announced eligible to receive the $10?  And if so, when can I expect to receive it?

Thanks!

[MichaelM-BBY Retired: Social Media Specialist]

Hi James –

As detailed in our Get $10 FAQ, you should see your 500 bonus points credited to your account within 15-20 days of purchase or game shipment. As we’re well within that period for Far Cry 5, we would not expect you to have received your bonus points yet. If you have any other questions, please feel free to post again.  

Regards,

[argylega]

I realize this is a bonus *gift card* offer and not a certificate, but I figured it was close enough that this was the best place to ask.

There is currently a $10 gift card bonus attached to Extinction - my question is, will this bonus also be added to the Deluxe Edition of the game? It is not currently shown for it. Thank you!  

[FeedbackControl]

I noticed that Mario Tennis Aces advertises the $10 off select games in the synopsis, but doesn't show it as eligible on the top of the page like the other games. Is Mario Tennis Aces available for this offer? If not, will it be?

[FeedbackControl]

I meant $10 offer in rewards* but the question still stands.

[Javier-BBY Retired: Social Media Specialist]

Greetings argylega,

Welcome to our forums! At this time, only the standard edition include the $10 gift card offer. If you were to pre-order the deluxe edition and the offer gets extended to that version, it should automatically be added to your order.

I hope this has been helpful and if you have any additional questions please let me know!

Respectfully,

[kurisu]

Is there any way to check that the 500 bonus reward points for my preorder of Farcry5 were issued under my rewards history?  I see the rewarded points for recent purchases, but I do not see any points added to my account for the preorder bonus.  Also since there is no running total of accumulated rewards points, it's a bit difficult to determine total reward points at the time of issue.

[MichaelM-BBY Retired: Social Media Specialist]

Hi kurisu –

While viewing your point’s history on BestBuy.com you may have to scroll back to the date you originally placed your pre-order, if it’s on a different page, to see your Get $10 bonus points. If you’ve checked and are not seeing these points in your history, feel free to send me a private message with the following information so I can take a look at your account. You can message me by selecting the blue button in my signature.

• Full Name
• Phone Number
• Email Address
• Order Number

Regards,