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New Member
Posts: 1
Registered: ‎11-27-2019

Re: My Best Buy Get $10 Offer

Hi SeanM,

 

I just saw your post and I'm curious to know when the "limit of one bonus certificate per title" went into effect.  In the past, I've received bonus certificates for every copy I've pre-ordered with seemingly no limit.  Is this a recent addition to the terms?

 

Thank you!

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Registered: ‎07-23-2018

Re: My Best Buy Get $10 Offer

Hey, kenobrien88,

 

Thanks for connecting with us about this great question! 


For as long as I can remember our My Best Buy Gaming Offers Page has stated "For each qualified purchase, receive 500 My Best Buy points (worth $10 in reward certificates) credited to account approximately 15–20 days after street date or store pickup. Limit one award per member per title." in the terms and conditions at the bottom. 

 

If you have additional questions on this, please let us know! 

Austin|Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 36
Registered: ‎06-20-2012

Re: My Best Buy Get $10 Offer

There’s currently a package deal for Animal Crossing plus a plush bell bag that I’d like to purchase, but unfortunately I’ve already pre-ordered the title. I was simply going to cancel the old order and place a new one, but I get the following warning: “Heads up! We're unable to return the promotional offer you applied to this order so it won't be eligible to use on future orders“

Does this mean that if I pre-order it again after the first a cancellation I’ll lose out on the $10 offer, or am I safe to do this?

Thanks.
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Registered: ‎12-23-2016

Re: My Best Buy Get $10 Offer

[ Edited ]

Hi, mjallemand,

 

Welcome back to the forums. That Bell Bag is super cute. 

 

You should still be eligible for the bonus $10 My Best Buy certificate even if you cancel and re-order that game.

 

I'm guessing what the message is referring to is the phone badge gift with purchase. That is no longer available, so if you cancel you'll miss out on that. If you used a coupon, or bonus My Best Buy reward certificates, on that purchase, those could also trigger that message.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 36
Registered: ‎06-20-2012

Re: My Best Buy Get $10 Offer

Thanks for your speedy response! I don’t guess there’s any way to add the bell bag to my order at this point?
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Registered: ‎01-03-2013

Re: My Best Buy Get $10 Offer

Hi there, mjallemand, 

 

Thank you for following up, and I hope you don't mind me jumping in here as Kyle had to step away from his desk. As you guessed, while we are able to modify pre-orders in many ways up until they are fulfilled, we are unable to add items to an order after it has been placed. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 45
Registered: ‎02-21-2011

Re: My Best Buy Get $10 Offer

Will there be any new games added to the $10 promo soon?

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New Member
Posts: 1
Registered: ‎07-02-2020

Re: My Best Buy Get $10 Offer

Is it possible to apply Cyberpunk 2077's $10 preorder reward at checkout?
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Registered: ‎08-21-2017

Re: My Best Buy Get $10 Offer

Hi there, Archaeon,

 

Thank you for stopping by our community forums. I'd be happy to help you answer this.

 

This $10 My Best Buy certificate is normally posted to your account 15-20 after this game has been released or picked up. Because of that, you would be unable to apply it at the time of checkout.

 

Please let me know if you have any other questions I can help with!

 

Regards,

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎11-23-2019

Re: My Best Buy Get $10 Offer

Hi,

 

Just checking about the rules when promotional and/or reward certificate is used on a game preorder.

  • Can the promo/reward certificate(s) be used if it expires before the game release date?
  • How do they impact the rewarded points?
    • The My Best Buy T&C mention that:
      "The following purchases or transactions are excluded from receiving points (“Non-Qualifying Purchases”): ... paid with a reward certificate"
    • So does this mean a game gets 0 points, or only 500 points from the preorder bonus, or 500 + Paid Amount (eg. $60 game paid with $20 cert and $40 credit card = 540)
  • If preorder is cancelled, do the certificates get reissued / points refunded?
  • If promo vs reward certificates differ, please specify.

 

Thanks!