11-27-2019 08:47 AM
I just saw your post and I'm curious to know when the "limit of one bonus certificate per title" went into effect. In the past, I've received bonus certificates for every copy I've pre-ordered with seemingly no limit. Is this a recent addition to the terms?
11-27-2019 10:46 AM
Thanks for connecting with us about this great question!
For as long as I can remember our My Best Buy Gaming Offers Page has stated "For each qualified purchase, receive 500 My Best Buy points (worth $10 in reward certificates) credited to account approximately 15–20 days after street date or store pickup. Limit one award per member per title." in the terms and conditions at the bottom.
If you have additional questions on this, please let us know!
02-13-2020 03:27 PM
02-13-2020 03:48 PM - edited 02-13-2020 03:53 PM
Welcome back to the forums. That Bell Bag is super cute.
You should still be eligible for the bonus $10 My Best Buy certificate even if you cancel and re-order that game.
I'm guessing what the message is referring to is the phone badge gift with purchase. That is no longer available, so if you cancel you'll miss out on that. If you used a coupon, or bonus My Best Buy reward certificates, on that purchase, those could also trigger that message.
02-13-2020 05:22 PM
Hi there, mjallemand,
Thank you for following up, and I hope you don't mind me jumping in here as Kyle had to step away from his desk. As you guessed, while we are able to modify pre-orders in many ways up until they are fulfilled, we are unable to add items to an order after it has been placed.
07-02-2020 08:49 AM
Hi there, Archaeon,
Thank you for stopping by our community forums. I'd be happy to help you answer this.
This $10 My Best Buy certificate is normally posted to your account 15-20 after this game has been released or picked up. Because of that, you would be unable to apply it at the time of checkout.
Please let me know if you have any other questions I can help with!
07-18-2020 01:24 PM
Just checking about the rules when promotional and/or reward certificate is used on a game preorder.