12-10-2018 09:24 AM
I preordered 3 copies of Smash Ultimate, but only 1 order is reflecting the 500 points bonus (for the $10 reward certificate offer). Was this offer limited to 1 per account that I missed somewhere? How can I go about claiming the missing 1000 points if I should have been eligible? Thanks!
Solved! Go to Solution.
11-18-2018 01:50 PM
11-18-2018 05:23 PM
Hi there Heucuva,
Welcome back to the forum! It's great to hear you pre-ordered Super Smash Bros. Ultimate Edition with us! As part of the Get $10 offer, you should receive a 500 point ($10) bonus on this purchase.
You're correct in that points may take 15-20 days to post. Your bonus points are no exception to this, so I would encourage you to keep an eye on this purchase in the next few days. If you don't see the bonus reflecting by the end of the 20 days, please don't hesitate to reach out.
12-12-2018 02:46 AM
To whom it may concern:
I have not received the 500 bonus points for preordering super smash bros. I was told they should be pending. Please let me know how to resolve this issue.
12-13-2018 01:40 AM
Hello. I was wondering how long does it take to receive the $10 for preordering Super Smash Bros Ultimate? I ordered it in March, so it was a very long time ago and the game is out one week. Does it take some time to get it? Thank you.
12-14-2018 11:08 AM
Per our floated post “My Best Buy Get $10 Offer” here, points will post 15-20 days from the date of pickup or game shipment. The points may not show has pending to be received, as they should drop into your account some time in that 15-20 day period.