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New Member
Posts: 5
Registered: ‎03-22-2016

Re: Missing $10 Pre Order Bonus for Smash Brothers

My question was moved here.


On Friday, I followed the direction to go to page 2 and write Alexandria I think it was.

 

Was that still the correct method for resolution?


Thank you so much.  Love Best Buy!

New Member
Posts: 1
Registered: ‎12-29-2018

Re: Did not recieve video game pre order promotional credit.

Hello Alexandra-BBY,

 

I haven't gotten 10 dollars reward for my Nintendo Switch super smash bros pre-order and already sent you a private mail about the order information. Could you help me check this? Thanks.

New Member
Posts: 1
Registered: ‎01-09-2019

$10 Smash Bros Ultimate Rewards Certificate problem

Hello! Every since I picked up my pre order of the game I got the coin and the game but never recieved the $10 reward certificate. I looked at previous forms and people had the same issue saying it will arrive between 1-4 weeks and I've waited for 4 and a half weeks already and no email about recieving it. I also called customers service but they didn't even have a clue about the $10 rewards certificate was a thing and couldn't help. Can I get some help on this?

New Member
Posts: 1
Registered: ‎01-05-2019

Re: Did not recieve video game pre order promotional credit.

Hello Alexandra-BBY,

 

I also preordered Super Smash Bros. Ultimate and have not received the $10 in reward points.  I followed the posted solution and sent you my order information via private message.  Please let me know if you need any additional information.  Thank you for your assistance.

New Member
Posts: 1
Registered: ‎01-17-2019

I have a question about the 10$ Best Buy reward for preordering

So I went and to Best buy and preordered Super smash brothers ultimate. At the time I didn't have a best buy reward ID so I signed up and put money on my Preorder. At the time I was sick when the game came out and a Family member was kind enough to pick it up for me. Unfortunately I didn't know that in order to recieve the 10$ rewards they needed to have said my Rewards Id or phone number. It's been a little over a month as the game came out on the 7th of December. Am I able to contact customer service or should I not bother. It would be nice to get it. But if I have no chance of getting it at this point I don't really wanna bother.

Thank you for taking the time to read this and help out if you do.
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New Member
Posts: 3
Registered: ‎06-06-2017

Re: Missing reward points for Smash Ultimate preorders

Same here, it's 1/30 already.  I pre-ordered the game and I still haven't gotten 10 dollars reward for my Nintendo Switch super smash bros.  What should I do? and who should I talk to?  Thanks.

Member
Posts: 21
Registered: ‎12-16-2017

Re: Missing reward points for Smash Ultimate preorders

I have also not receive mine yet. Please let me know what to do about this.