01-07-2019 09:55 AM
My question was moved here.
On Friday, I followed the direction to go to page 2 and write Alexandria I think it was.
Was that still the correct method for resolution?
Thank you so much. Love Best Buy!
01-08-2019 11:25 PM
I haven't gotten 10 dollars reward for my Nintendo Switch super smash bros pre-order and already sent you a private mail about the order information. Could you help me check this? Thanks.
01-09-2019 10:26 PM
Hello! Every since I picked up my pre order of the game I got the coin and the game but never recieved the $10 reward certificate. I looked at previous forms and people had the same issue saying it will arrive between 1-4 weeks and I've waited for 4 and a half weeks already and no email about recieving it. I also called customers service but they didn't even have a clue about the $10 rewards certificate was a thing and couldn't help. Can I get some help on this?
01-09-2019 10:55 PM
I also preordered Super Smash Bros. Ultimate and have not received the $10 in reward points. I followed the posted solution and sent you my order information via private message. Please let me know if you need any additional information. Thank you for your assistance.