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New Member
Posts: 5
Registered: ‎03-22-2016

Re: Missing $10 Pre Order Bonus for Smash Brothers

My question was moved here.


On Friday, I followed the direction to go to page 2 and write Alexandria I think it was.

 

Was that still the correct method for resolution?


Thank you so much.  Love Best Buy!

New Member
Posts: 1
Registered: ‎12-29-2018

Re: Did not recieve video game pre order promotional credit.

Hello Alexandra-BBY,

 

I haven't gotten 10 dollars reward for my Nintendo Switch super smash bros pre-order and already sent you a private mail about the order information. Could you help me check this? Thanks.

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New Member
Posts: 1
Registered: ‎01-09-2019

$10 Smash Bros Ultimate Rewards Certificate problem

Hello! Every since I picked up my pre order of the game I got the coin and the game but never recieved the $10 reward certificate. I looked at previous forms and people had the same issue saying it will arrive between 1-4 weeks and I've waited for 4 and a half weeks already and no email about recieving it. I also called customers service but they didn't even have a clue about the $10 rewards certificate was a thing and couldn't help. Can I get some help on this?

New Member
Posts: 1
Registered: ‎01-05-2019

Re: Did not recieve video game pre order promotional credit.

Hello Alexandra-BBY,

 

I also preordered Super Smash Bros. Ultimate and have not received the $10 in reward points.  I followed the posted solution and sent you my order information via private message.  Please let me know if you need any additional information.  Thank you for your assistance.