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Regular Member
Posts: 43
Registered: ‎10-23-2017
Accepted Solution

Missing $10 rewards

I preordered Luigi’s mansion 3 and I received my normal reward points but not the extra $10 worth, anytime I have preordered a game with this offer I have gotten both on the same day when it ships
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Member
Posts: 11
Registered: ‎10-30-2019

Re: Missing $10 rewards

I’m very much in the same boat as this. I’ve seen other posts verifying Luigi’s Mansion is indeed a part of this program by Best Buy forum mods.
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Recognized Member
Posts: 165
Registered: ‎08-17-2016

Re: Missing $10 rewards

I wouldn't be too concerned yet, the game hasn't even been released yet. 

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Member
Posts: 11
Registered: ‎11-01-2018

Re: Missing $10 rewards

Please add me to the list. Only received the standard points for my preorder of Luigi's Mansion 3 for Nintendo Switch. My order shipped and only regular points were added to my account. Not bonus of 500 ($10) worth.
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Recognized Member
Posts: 165
Registered: ‎08-17-2016

Re: Missing $10 rewards

literately the only reason I preordered from best buy was to get the reward, I could have easily gone to walmart and gotten it 10 dollars cheaper, There is going to be a problem if they try and screw us.

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Valued Member
Posts: 65
Registered: ‎02-07-2019

Luigi's Mansion 3 $10 Reward Certificate?

Hi so I pre-ordered Luigi's Mansion 3 on the Switch and it had the $10 reward cerfificate listed on the product page. Only thing is mine has now shipped and the points still haven't been added. When the other games I bought this Fall such as Call of Duty and Ghost Recon shipped the $10 points were added right away. So when will the points be added to my account?

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Regular Member
Posts: 36
Registered: ‎12-05-2011

Re: Luigi's Mansion 3 $10 Reward Certificate?

Yeah, my pre-order also does not show the $10 bonus that was advertised (usually shows 500 pending points when I've gotten it before).  I pre-ordered fairly late, after the $10 bonus was added, so it is not an issue of ordering before it was available (not that it matters).  Sounds like they have an issue they need to resolve on preorders for this game.

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Recognized Member
Posts: 167
Registered: ‎11-18-2008

Re: Luigi's Mansion 3 $10 Reward Certificate?

I'm in the same boat and the best buy chat checks the site and sees it not there and just tells you it's not included in the promotion. Tough S.
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Recognized Member
Posts: 165
Registered: ‎08-17-2016

Re: Luigi's Mansion 3 $10 Reward Certificate?

I took screenshots of this because I knew this crap was going to happen. Im tired of best buy not honoring their promotions.

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Member
Posts: 11
Registered: ‎10-30-2019

Re: Missing $10 rewards

Yeah I have the screenshots as well and also just received an email saying you get a $10 certificate when buying it too