11-13-2019 09:44 AM
11-13-2019 10:34 AM
Got my $10 certificate in my account for Pokemon immediately after I received the shipping confirmation for it. Still nothing for Luigi's Mansion 3 though. Pokemon credited immediately just like every other game in the past several years has.
11-13-2019 11:07 AM
I haven't had this issue in a long while, but I have not received my $10 reward for the preorder and purchase of Luigi's Mansion 3. I know you only get one per account ( as I bought 2 copies) but I haven't seen the reward for either. I know it is always said it can take some time to appear in the account, but I have also never had that issue. Sometimes it shows as pending, but then takes time to actually post. In this case, I don't even see it as pending. Any help would be appreciated. I have Jedi Fallen Order preordered for this Friday too, so I hope I don't have this issue again with that order.
11-13-2019 04:31 PM
I'm in the same boat as everyone. I was content to wait until November 21 to contact Best Buy to complain, but seeing as how I just received my two $10 reward certificates for the Pokemon games that just shipped (and release Friday), I think it is rather odd that Luigi's Mansion 3 is so delayed. Makes me think the LM3 promo wasn't meant to be. Good thing I made a PDF of the Best Buy product page with the $10 promo mention.
11-13-2019 08:56 PM