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New Member
Posts: 8
Registered: ‎11-08-2016

Re: Missing $10 points for Red Dead

Lol probably. Self doubt does creep in.
Member
Posts: 17
Registered: ‎03-26-2014

Re: Missing $10 points for Red Dead

It sure does now and after the gamers unlocked expires time to start shopping around for pre-orders..other stores are offering $10 off on all of pre-orders

Posts: 5,528
Topics: 320
Kudos: 193
Blog Posts: 12
Solutions: 316
Registered: ‎01-21-2014

Re: Missing $10 points for Red Dead

Hello everyone,

 

Thanks for your patience while waiting for official word regarding your Red Dead Redemption 2 pre-orders! It sounds like there is some confusion, so I'd be happy to help clear things up.

 

As MrWongBurger mentioned, this gaming title was not eligible for our "Get $10" promotions. We do have a few other games that are though, and you can check out the qualifying titles by clicking the link here.

 

Sincerely,

Alexandra|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 18
Registered: ‎11-20-2014

Has anyone received their RDR2 game rewards?

I still haven’t gotten mine. The $10 one.
New Member
Posts: 3
Registered: ‎08-29-2015

Missing Reward Certificate

I never receieved my reward certificate for pre-ordering Red Dead Redemption 2. I am also missing the 2 $10 reward certificates I used in an order that was cancelled, due to a shipping delay, then becoming "out of stock"

New Member
Posts: 3
Registered: ‎08-29-2015

Re: Missing Reward Certificate

Got the 2  certificates for the cancellation returned, still haven't received the red dead pre-order certificate.

New Member
Posts: 4
Registered: ‎11-08-2018

Never Got Store Credit for RDR2 Pre-order

Basically the title. I pre-ordered RDR2 a few weeks before release, and it's been well over the 15-20 day ETA the fine print tells you. Any advice?
Regular Member
Posts: 50
Registered: ‎02-01-2010

Re: Never Got Store Credit for RDR2 Pre-order

I was just about to post the same thing about the ten dollar preorder bonus in mybestbuy points for red dead demption 2. Usually, they just attach the order in the reward history but it is not there. One of these boards moderators or best buy customer service rep can help. 

 

PS: I have used the moderators before an they do help the best they can. I have not used customer service via phone or chat before.

New Member
Posts: 2
Registered: ‎01-20-2016

$10 pre order

Never received the points for pre ordering red dead. definitely been over 30 days now. why is this such a common problem? I would go through live chat but apparently its gone.

New Member
Posts: 2
Registered: ‎01-20-2016

Re: $10 pre order

guess i'm going to start taking pictures because i am 100% sure it was there and offered. I wasn't going to pre order but when I saw it I jumped on it. Saw whatever you want but this is absolutely incorrect.