11-19-2018 01:34 PM
Thanks for your patience while waiting for official word regarding your Red Dead Redemption 2 pre-orders! It sounds like there is some confusion, so I'd be happy to help clear things up.
As MrWongBurger mentioned, this gaming title was not eligible for our "Get $10" promotions. We do have a few other games that are though, and you can check out the qualifying titles by clicking the link here.
|Alexandra|Social Media Specialist | Best Buy® Corporate|
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11-24-2018 04:27 AM
I never receieved my reward certificate for pre-ordering Red Dead Redemption 2. I am also missing the 2 $10 reward certificates I used in an order that was cancelled, due to a shipping delay, then becoming "out of stock"
11-29-2018 12:14 AM
I was just about to post the same thing about the ten dollar preorder bonus in mybestbuy points for red dead demption 2. Usually, they just attach the order in the reward history but it is not there. One of these boards moderators or best buy customer service rep can help.
PS: I have used the moderators before an they do help the best they can. I have not used customer service via phone or chat before.
12-04-2018 11:01 AM
guess i'm going to start taking pictures because i am 100% sure it was there and offered. I wasn't going to pre order but when I saw it I jumped on it. Saw whatever you want but this is absolutely incorrect.