Hello I purchased a game that had the $10 certificate eligibility with preorder and purchase. I understand that you are supposed to get 500 points and can take up to 15 days for the points to register, yet those points are missing. As well, I have a copy of the receipt, but it doesn't show online that I picked up the game. Thank you
As stated in my original post, it can take up to 15 points, but they are missing. Not showing up at all,not pending for example. The purchase does not come up in my purchase history all. It's been 25 days. As I said it's common knowledge you can find on the website. I appreciate you guys trying to help, but only a Best buy CS rep can help me on this one.