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Member
Posts: 10
Registered: ‎11-02-2012
Accepted Solution

Missing $10 Reward, over 20 days

Hi, I am missing my preorder reward for Call of Duty, which released and was delivered a month ago. Can someone look into this please?
Emerging Expert
Posts: 5,579
Registered: ‎02-25-2013

Re: Missing $10 Reward, over 20 days

Log into your My Best Buy accout and look at your rewards.  The $10 actually appears as 500 points. I sometimes have not received notice that they have arrived but they are in my account. 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Member
Posts: 10
Registered: ‎11-02-2012

Re: Missing $10 Reward, over 20 days

Thanks, but I know it comes as points. If I go through my rewards history I don't have the 500 from CoD.

Member
Posts: 10
Registered: ‎11-02-2012

Re: Missing $10 Reward, over 20 days

I just heard back from support on Twitter. I did have the points but it was grouped together with the points from the purchase. A previous game had the even 500 as a seperate entry so that is what I was looking for initially.