11-12-2018 07:27 AM
Log into your My Best Buy accout and look at your rewards. The $10 actually appears as 500 points. I sometimes have not received notice that they have arrived but they are in my account.
11-13-2018 01:44 PM
I just heard back from support on Twitter. I did have the points but it was grouped together with the points from the purchase. A previous game had the even 500 as a seperate entry so that is what I was looking for initially.