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Registered: ‎10-07-2019
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Haven't received $10 preorder certificate

Hi, I haven't received my $10 cert for preordering Borderlands 3 that was released on 9/13. Please assist.
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Registered: ‎11-30-2015

Re: Haven't received $10 preorder certificate

Hello, Juicebox81,


Getting $10 in rewards is a great reason to pre-order with us! Thank you for choosing Best Buy for your purchase. Also, we’d like to thank you for joining our community!


It should only take 15-20 days for your points to be allocated to your account after you’ve picked up your copy. Thank you for reaching out to us to share you haven’t received yours. Can you please send us a private message with your full name, phone number, email address and My Best Buy member ID? A private message can be sent my way by choosing the option to do so next to my name at the bottom. I look forward to your reply!



Mariah|Social Media Specialist | Best Buy® Corporate
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