01-01-2018 01:06 PM
So a few months ago I become a member of gamers club unlocked in store and it was working well everytime I made purchases in the store. So I tried buying products online but the discount is not working and I don't know what the problem is.
I also tried switching it to my primary email that I use so I swapped the member id's of the two accounts so the one with the gamers unlocked is with the account with my primary email(same email used for this account.) Any help would be appreciated.
Solved! Go to Solution.
01-02-2018 04:26 PM
Welcome to our forums and thank you for being a part of our Gamers Club Unlocked team! It’s disheartening to hear that you’re having issues taking advantage of your membership. I can absolutely imagine you’re eager to take advantage of those savings and I’d be more than happy to address this for you.
In order to review this further, please send me a private message containing your purchase details of your membership. Either your order number or the Customer Service Pin which can be found at the bottom of your receipt. Please let me know if you have any questions locating this information!
|Javier|Social Media Specialist | Best Buy® Corporate|
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