06-16-2019 07:38 PM
Solved! Go to Solution.
06-17-2019 08:12 AM
Basic question. Have your checked to make sure you GCU has not expired?
06-17-2019 11:54 AM
06-20-2019 05:40 PM
Thanks for writing to Best Buy! Welcome to our online community.
It's understandable that you would want to ensure that you are getting any discounts that you may be entitled to. I apologize for any confusion with the billing of your purchasers. Just to confirm, were all of the games you were purchasing for physical titles?
06-20-2019 05:49 PM
06-20-2019 06:06 PM
That does sound a bit strange. Outside of the clearance pricing, were any additional discounts added to the items that didn't receive the discount, such as a Price Match?
06-20-2019 06:09 PM
06-20-2019 06:21 PM
That's interesting. I would like to take a deeper look, if you're up for it! Mind sending me a Private Message with the following details?
You can find a link to send a Private Message in my signature.