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Posts: 5
Registered: ‎05-30-2016

GCU not work

Hi, just noticed my GCU is not expired yet, but when I tried to buy new games yesterday, it wont give me the discount price. Pls help.



Posts: 5,142
Topics: 76
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Registered: ‎07-27-2015

Re: GCU not work

Hi rnextwayr –


Welcome back to the forums and thanks for posting. We definitely don’t want you missing out on your GCU benefits if your membership term is still active, so I’ll be happy to advise you here.


Were you attempting to purchase in-store or online? If online, please know that the discount should now be applied in your cart, and no longer shows up on a games product page. If you added a title to your cart and still didn’t see your discount apply, or if this was in-store, please send me a private message with the following information so I can look into this for you.


  • Full Name
  • Phone Number
  • Email Address
  • Game SKU


Best Regards,

Michael|Social Media Specialist | Best Buy® Corporate
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