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Recognized Member
Posts: 142
Registered: ‎10-31-2012

Re: GCU expiring early??

Yea my account changed from an April 2019 expiration to a december 2018. No idea how or why. Even the guys that work in the Enfield ct store had always said I was lucky cuz mine didnt expire until next year
Recognized Member
Posts: 142
Registered: ‎10-31-2012

Re: GCU expiring early??

Hopefully I hear about from somebody eventually. Unless they're just waiting until April to actually respond lol
Member
Posts: 21
Registered: ‎06-21-2017

Re: GCU expiring early??

I would call on the phone.
Recognized Member
Posts: 142
Registered: ‎10-31-2012

Re: GCU expiring early??

I called on the phone. The rep said it shouldn't have changed and she was escalating it. But so far I've heard nothing. Usually the forum people are on top of things, but they dont seem to be touching any GCU problems lol.
Haven't gotten anything here but a message saying I'm spamming by posting replies
Recognized Member
Posts: 142
Registered: ‎10-31-2012

Re: GCU expiring early??

Ten days later and still nothing here from reps, or word back from the phone reps who were "investigating" everything
Posts: 2,152
Topics: 41
Kudos: 371
Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: GCU expiring early??

Hi there, Nocturnx99,

 

Welcome back to the forum, and thanks for your patience while waiting for our response.  I have quite a few memberships that I’d be disappointed if they ended early, so I appreciate you reaching out to us for clarification with your Gamers Club Unlocked membership.  I see you’ve sent us a private message with your account information, and I’ll be following up with you privately in a moment so I can review your account in more detail.

 

As you probably know, you can read my private message by logging into the forum, and then selecting the orange envelope at the top of the page.

 

Thanks for posting,

Sam|Retired Social Media Specialist | Best Buy® Corporate
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