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Registered: ‎07-21-2018
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GCU discount not applied to “clearance” games (in-store purchase)

Hello, I recently purchased a few video games in-store, including two which were marked as ‘clearance’. Unfortunately, I noticed afterwards that my 20% GCU discount had not been automatically applied to the two ‘clearance’ games (Fire Pro Wrestling World on PS4; Call of Cthulhu on Xbox one). I have since checked: the GCU discount does in fact work with both games when adding them to my Best Buy online shopping cart. With that said, could you please look into this and apply the discount retroactively? Thanks!
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Registered: ‎12-23-2016

Re: GCU discount not applied to “clearance” games (in-store purchase)

Hi, Lucidique,

 

Welcome back to the forums. I'm sorry that your discount didn't apply to that purchase.

 

I'd be happy to look into that to see what we can do for you. Please send in a private message by using the link in my signature below this post.If you include your name, email address, phone number, and the customer service PIN from the bottom of your receipt. That should get me started.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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