Add Product

Search Results:

New Member
Posts: 1
Registered: ‎07-04-2018
Accepted Solution

GCU did not apply to second game

Hi there!


I purchased two 3DS games during the buy 1 get 1 50% off and yesterday I realized the GCU discount didn't apply to the second game.  I ordered these on Sunday.  It looks like if you add the same two games to the cart now, the discount applies.  Is it possible to get a refund/reimbursement for the difference?

Posts: 6,089
Topics: 97
Kudos: 368
Solutions: 282
Registered: ‎11-30-2015

Re: GCU did not apply to second game

Greetings Sylwest,


Welcome to the Best Buy Support Online Forum Community! I appreciate the time you’ve taken to post to our community to share that it doesn’t appear that your Gamer’s Unlocked Membership applied to both of the items in your recent purchase. We’d be happy to review your order privately to see how we might be able to help.


You’re welcome to send me a private message with your name, order number, and your phone number. A private message can be sent to me by choosing the option in my signature. I hope to hear from you soon to take a look into this further for you.



Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!