01-14-2019 08:20 PM
I was saving my printed promo code on an upcoming pre-order and there was no rule against that in the fine print. However, when I was checking out and entered the code, I got this message.
The coupon lasts until 5/1/2019, and I placed it in the right box, so I have no idea what went wrong.
01-15-2019 02:33 PM
Hi there, TigerRH0,
Welcome back to the forums! I’m all for getting a discount on any purchase I make, and you’ve come to the right place for help with this. I’d like to look into this a bit further and make sure the item you’re trying to purchase qualifies for the promo code you’ve received.
Keep an eye out for a private message heading your way shortly, which you can view by logging into the forum and selecting the orange envelope at the top of the page.
|Sam|Social Media Specialist | Best Buy® Corporate|
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