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Posts: 1
Registered: ‎08-13-2019

GCU - 25% coupon showing as expired

[ Edited ]



I received a 25% coupon to use after my Gamer's Club Unlocked account was ending.  However, I guess (as I literally just found out today) that I never ACTIVATED the coupon.  And now the link to the coupon in the BBY email that I saved, no longer works.


I See that many others have had this issue as well.  I know for a fact that my original 25% off coupon was valid through 12/7/2019 because I set a calendar event in my phone.


Anyway, I have been informed that I should message a BBY support person (username ending in "BBY") with the following information so they can look into it:


  • Full Name - David {removed per forum guidelines}
  • Phone Number - {removed per forum guidelines}
  • Email Address - {removed per forum guidelines}
  • My Best Buy Member ID - {removed per forum guidelines}

Please let me know if you need any further information.


Thank you

Posts: 65
Topics: 8
Kudos: 18
Solutions: 0
Registered: ‎02-08-2019

Re: GCU - 25% coupon showing as expired

Hi there, David!


I'm so glad that you have connected with us here on the Best Buy Forums. I am happy to look into this further with you! We have received your private message, and have responded to you there. I hope to hear back from you soon!



Jenni|Social Media Specialist | Best Buy® Corporate
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