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Posts: 11
Registered: ‎11-01-2017

Does Best Buy still honor existing pre-orders for games once GCU expires?

My GCU doesn't expire until November -- though I've heard it sometimes expires a few weeks earlier -- so if I pre-order a game like Star Wars: Jedi Fallen Order or Shenmue III, do I pay the price that I pre-ordered it for ($47.99) as long as I don't change anything on the order (payment method, address, etc.)? 

 

Thank you. 

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Registered: ‎10-10-2012

Re: Does Best Buy still honor existing pre-orders for games once GCU expires?

Hello there, iamthemilkman,

 

Welcome back to the forum, and you ask a great question about the GCU benefits after expiration, I’ll do my best to answer that question!

 

Basically, my understanding is that if you’ve already paid for the pre-order, say with PayPal or a gift card, the discount should stay on the order.  However, with orders that a credit card was used for payment, we can’t guarantee that the discount will stay on the order.  Any changes to the order after it was place, such as changing to in-store pickup from originally shipping to home, may also cause the order to re-process and drop the discount.

 

I hope this helps! 

Bill|Senior Social Media Specialist | Best Buy® Corporate
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