12-09-2020 06:57 PM
Solved! Go to Solution.
12-11-2020 04:17 PM
12-13-2020 02:03 AM
I, too, am having this issue with my preorder of CyberPunk 2077. As I posted a few days ago, the GCU discount was not honored and the game/order is stuck in a "delayed" state, much like a previous order I had with a similar issue. Despite being disappointed this hasn't been resolved yet and the game not shipping as well, I want to make sure to avoid an unwanted cancellation. I would really appreciate any help with remedying this issue.
12-14-2020 01:51 PM
Good afternoon, IceSoldier,
Welcome back to our forums, and thank you for sharing your experience with us. After pre-ordering Cyberpunk 2077 back in August of 2019, I was relieved to see my copy finally make it to my doorstep this morning, so I completely understand why you’re not interested in having any other delays with this order. I’ll be happy to take a closer look, and see what we can do to resolve the issues you’ve described having.
For me to begin my research, I’ll need a few pieces of additional information from you. Most of the information I’ll need is private information we’ll want to keep out of the public view of our Support Forums, so if you could use the blue “Private Message” button in my signature to send me the following information:
As mentioned, be sure to use the blue “Private Message” button in my signature to send me this information, and if you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Looking forward to hearing from you,
12-14-2020 02:35 PM
12-14-2020 03:08 PM
Thank you for the quick response! I’ve received your message, and will be replying momentarily. To read my message, you’ll just need to log into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.
See you up there,