12-19-2018 11:02 PM
As my Gamer's Club membership was expiring back in October I was emailed a coupong for 25% off a game of my choice which was good until January of 2019. I still have this email, but when I went to use it today, it said the link in my email is no longer valid and I cannot access the coupon.
I tried to contact a representative via Best Buy's customer service chat, but after an hour of talking to this person all they could tell me was that Gamer's Club was expired (duh) and that I should go to my local store and ask someone there about the coupon.
Is there no way that I could have this email resent or the coupon reissued? Its still in date, I just cannot access it from te expired link in my email.
12-27-2018 07:46 AM
12-30-2018 12:43 PM
I have the same problem. I clicked the "Get Coupon" button in the email and said that the link had expired.
The coupon is supposed to be good till 2/2/19
12-30-2018 02:33 PM
Thanks for joining us at the Best Buy Community forums. I’m sorry that you’re having issues with your GCU coupon.
I’d be happy to check into this for you. I see that you sent along a private message about this as well. Because we respect your privacy, I’ll be replying directly to that message to go over some next steps.
You can check my reply by logging in to your forum account and clicking on the orange envelope in the top right corner of the screen.