06-03-2020 10:03 AM
I sent SeanM-BBY a message 5 days ago about this and he hasn't even opened my message! I am going to start PMing any other MODS just to see if anyone will respond. It is so frustrating.
The link to my coupon doesn't even work!
06-03-2020 10:07 AM
I sent the information requested by SeanM-BBY in this thread, to SeanM-BBY as requested, on 5/30. It has now been 5 days and the message hasn't even been read.
I assume my coupon will have expired before anyone responds. I am going to start messaging other Mods
06-05-2020 09:42 AM
Sending a private message does not mean you get instant response, it goes into a queue. Due to ovewhelming volume from the pandemic, we are currenlty 14 days behind on posts.
If you need quicker assistance, call us at (888) 237-8289, otherwise, we'll respond when we get to your PM.
06-05-2020 10:33 AM
It's not only me. Look at everyone that's been asking for help. I understand I'm not first in line, but I've chatted, called, and DMd several moderators. The guy on the phone couldn't help me at all. He said I'd receive an email, but it's been almost two weeks now. So you recommend I call again?
06-05-2020 04:02 PM
Basically the GCU 25% off physical games coupon code isn't working for me.
When I initially received the link, I got the coupon and I took a screenshot (which I still have).
The code clearly states: "OFFER VALID 12/17/2019 - 6/17/2020".
So I wanted to order a physical game and I get to check out, I plug in the code and it states:
"The following promotional codes have expired".
How is this possible when I've never used the code? I looked over my old orders and unless I missed something, never once used this code.
I've seen other threads on the email link not working, but did not see any threads addressing the actual code from the link. In my case, the code is not working at all.
06-09-2020 08:48 PM
06-10-2020 04:05 PM
I received a promotional discount as a result of GCU expiration and it is listed as being active from June - Dec 2020. But when I tried to use it, the website said "This offer is expired." Please advise.