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Regular Member
Posts: 37
Registered: ‎01-11-2012

Re: Checkout says 25% off one game GCU ending code expired, screenshot says expires 6/8

I sent  SeanM-BBY a message 5 days ago about this and he hasn't even opened my message!  I am going to start PMing any other MODS just to see if anyone will respond.  It is so frustrating. 

 


The link to my coupon doesn't even work!  

Regular Member
Posts: 37
Registered: ‎01-11-2012

Re: Gamers Club 25% coupon has disappeared

I sent the information requested by SeanM-BBY in this thread, to  SeanM-BBY as requested, on 5/30.  It has now been 5 days and the message hasn't even been read.  

 

I assume my coupon will have expired before anyone responds.  I am going to start messaging other Mods

Regular Member
Posts: 33
Registered: ‎02-18-2016

Re: Gamers Club 25% coupon has disappeared

It’s been 4 days with no response for me.

Member
Posts: 10
Registered: ‎12-08-2018

Re: Gamers Club 25% coupon has disappeared

It's just crazy. I've messaged Sean and John and they continue to ignore my messages while I see on their profile that they're responding on other threads.

 

Posts: 22,398
Topics: 14,563
Kudos: 366
Blog Posts: 23
Solutions: 428
Registered: ‎10-10-2012

Re: Gamers Club 25% coupon has disappeared

JohnTabone,

 

Sending a private message does not mean you get instant response, it goes into a queue.  Due to ovewhelming volume from the pandemic, we are currenlty 14 days behind on posts.

 

If you need quicker assistance, call us at (888) 237-8289, otherwise, we'll respond when we get to your PM.

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 10
Registered: ‎12-08-2018

Re: Gamers Club 25% coupon has disappeared

It's not only me. Look at everyone that's been asking for help. I understand I'm not first in line, but I've chatted, called, and DMd several moderators. The guy on the phone couldn't help me at all. He said I'd receive an email, but it's been almost two weeks now. So you recommend I call again?

Regular Member
Posts: 25
Registered: ‎12-23-2014

GCU 25% off code is expired even though it was never used ??

Basically the GCU 25% off physical games coupon code isn't working for me.

 

When I initially received the link, I got the coupon and I took a screenshot (which I still have).

The code clearly states: "OFFER VALID 12/17/2019 - 6/17/2020".

 

So I wanted to order a physical game and I get to check out, I plug in the code and it states:

"The following promotional codes have expired".

 

How is this possible when I've never used the code? I looked over my old orders and unless I missed something, never once used this code.

 

I've seen other threads on the email link not working, but did not see any threads addressing the actual code from the link. In my case, the code is not working at all.

New Member
Posts: 2
Registered: ‎06-09-2020

Expired promotional code

Hello, I had a promotional code for 25% off a physical video game. The coupon is valid from 3/21/20 - 9/21/20. I tried to use the coupon today and it says it has expired. Can I be issued a new coupon?
New Member
Posts: 2
Registered: ‎06-09-2020

Re: Expired promotional code

I even have a screenshot to prove it expires on September 21st, I'm just not sure how to upload it
New Member
Posts: 6
Registered: ‎05-13-2020

Tried to use valid promo code -- site says offer expired?

I received a promotional discount as a result of GCU expiration and it is listed as being active from June - Dec 2020.  But when I tried to use it, the website said "This offer is expired."  Please advise.

 

Thanks!

Adam