03-13-2020 09:09 AM
On Dec 29th I received an email saying my gamers club membership expired and it came with a 25% off any game coupon. Went to try to use it and it said its expired. There is no expiration date on the email or in the fine print.
*Online only. Coupon may be eligible with other offers. Markdowns taken from sale, regular or Was prices. Excludes digital games, special order, clearance, open-box, refurbished and pre-owned items. Excludes Red Dead Redemption 2. Coupon can be used only one time and must be redeemed by offer expiration date. Coupon cannot be applied toward Best Buy® gift cards, performance service plans, product replacement plans, state recycling fees, installation fees and third-party purchases. Coupon combinations with other offers subject to Best Buy approval. Coupon cannot be replaced if it is lost, stolen or if you cancel or return your order. No cash value. Not valid as payment on the Best Buy credit card. Valid major credit card required for online purchases. Limit 1 offer per coupon. Not valid at Best Buy Express Kiosks. No dealers. No copies. No cash back. No cash value. Coupon must be presented at time of purchase.
04-07-2020 04:56 PM
I was just wondering if someone could help me with a missing coupon for 25% off a game that came with my Gamers Club Unlocked Expiration E-mail. I was going to use it two months ago in-store and realized that 1) It was online only. 2) It was good until August of this year. I went to go use the coupon, however it is missing from my elligible rewards and the original e-mail has a link that just sends me to the front page of the site and does not auto-apply when I try to check something out. Can someone help me out with this, please?
04-22-2020 05:35 PM
Hello. I received an e-mail from BestBuy back in 1/2/2020 for a 25% off voucher for a game good until August 2020, as a thank you to me for being a Gamers Club Unlocked member. However I cannot use the coupon, as the link to it has expired. Can anyone help me with this issue? Thank you.
04-24-2020 08:18 AM
05-19-2020 01:24 PM
The link to the 25% coupon issued to me at the end of my Gamer's Club Unlocked membership period no longer works, and I believe the coupon should still be valid. A mod post in a different thread indicated that we could receive assistance if we PMed a mod with several bits of identifying information.
I sent a message with the requested information 4 days ago, but I haven't heard back yet.
Any help would be appreciated.
05-31-2020 02:10 PM
My coupon is also not working. I received it on March 8th and havent been able to use it since early April. Like other have said, the email has no expiration date and I've been waiting on a game to use it on.
I talked to chat. They couldn't help. I called and the guy was really helpful in getting my rewards certificates reinstated (they expired waiting for my 25% coupon to work), but he couldn't help me and said to expect an email. I highly doubt I'm getting one.
I also see he's been answering other forum posts so what's the deal here?
06-01-2020 10:43 AM
The link to my 25% Coupon doesn't work anymore either! I sent the appropriate information to SeanM-BBY yesterday. I am just posting here as a second avenue to say that I did share the information, since it seems that people are having a hard time getting a response! Hopefully I get a response soon!
06-02-2020 05:29 PM
When my GCU expired, I received the email (on 11/27/2019) for 25% off one game. I screenshotted the coupon code for my 25% off one game code. It was set to expire 6/8/20. I was waiting to see if the Assassins Creed Valhalla Gold steelbook preorder bonus would be added to the game order before I purchased it and used the code.
I private messaged both a -BBY mod and the Gaming-BBY account and have not heard a response (one of the two messages was read)
06-02-2020 08:16 PM