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Posts: 1
Registered: ‎06-01-2019

25% off coupon link is broken

Got a coupon link in March. It said it was good until the end of the year but now I get a broken 404 error when I try to click on it an use it. I called customer service and got transferred around and no one even knew what I was talking about but said all email coupons expire after 30 days. I google it and apparently this is a widespread issue. What is going on?
Posts: 5,965
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Registered: ‎12-23-2016

Re: 25% off coupon link is broken

Hi, GimmeGCU,


Thanks very much for joining us at the Best Buy Community forums. I’m sorry that coupon link isn’t working for you.


I’d be happy to look into this to see if I can assist at all. I’ll need to gather a bit of information from you to do so, however. Because we respect your privacy, I’ll be sending you a private message in a moment to gather some details. You can check that message by logging in to your account and clicking on the orange envelope in the top right corner of the page.



Kyle R|Social Media Specialist | Best Buy® Corporate
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