09-21-2019 01:17 PM
Welcome to our community! Thanks for sending us a post to share that your 25% off coupon you received isn’t working. I understand how that could be an issue and I apologize for our tardy reply.
Select coupons need to be activated within 60 days of receiving them by clicking through the link provided in the email. It’s possible that the link may have expired, or another issue is present. We’d be happy to review your coupon to see how we might be able to assist. Can you please send us a private message? A private message can be sent our way by choosing the blue “Private Message” button in my signature. Please include your full name, phone number, email address and your My Best Buy membership ID.
09-21-2019 01:44 PM
09-21-2019 04:33 PM
We'd love to take a deeper look into this further you! I'd be unable to guarantee we'll be able pinpoint what may have exact occurred, but we’d like some further information to see how we can assist moving forward. Can you please send us a private message as directed?
11-08-2019 03:20 PM
Please feel free to shoot me a private message with the information Mariah initially requested in September and I'll gladly continue with this request!
11-08-2019 04:04 PM