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Posts: 1
Registered: ‎12-06-2019

$10 Pre-order bonus not showing up

I pre-ordered Star Wars Jedi: Fallen Order months before release but haven't yet received the $10 pre-order bonus certificate. I haven't had this issue before. For example, I did get the certificate for Death Stranding which released just a week earlier. I was wondering if a representative could help me resolve this issue.
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Registered: ‎10-10-2012

Re: $10 Pre-order bonus not showing up

Hey there, Mr_manhunter,

 

It sounds like the Force may not have been with us in making sure you received your Get $10 bonus for Star Wars Jedi: Fallen Order.  Assuming you met the qualifications of the program as described here, we’d be happy to take a look.

 

Can you please send a private message with your full name, email address, phone number, and order number?  You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.

 

Thanks!

Bill|Senior Social Media Specialist | Best Buy® Corporate
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