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Valued Member
Posts: 71
Registered: ‎01-07-2010

Why do I Never Get Expediting Shipping

I am a Elite Plus Member and I never seam to get expediting shipping.

Never.

Even, just today, I changed my in store pickup order(that I couldn't change the pickup person and BB couldn't/ wouldn't) to shipping and it won't be here until Monday 7/16.

Posts: 10,699
Topics: 121
Kudos: 262
Blog Posts: 20
Solutions: 502
Registered: ‎01-03-2013

Re: Why do I Never Get Expediting Shipping

Hi there fdisker2000, 

Thank you for your patience! It's wonderful to hear you're looking to take advantage of your Elite Plus benefits, including your free 2-day shipping.

 

When updating your fulfillment method, your order will likely go through some extra security reviews. Given the extra time this may take, it would seem that today, July 16, would be 2-days from when you modified your order, as weekends would not be included in this estimate. 

If you should have any questions, please let us know! 

Thank you,

Tasha|Social Media Specialist | Best Buy® Corporate
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Valued Member
Posts: 71
Registered: ‎01-07-2010

Re: Why do I Never Get Expediting Shipping

Yeah, that one made it to me before the expected delivery date but what about my order that has been waiting since 7/11 to been pick up by UPS? A tracking number doesn't = shipped. It hasn't even REALLY shipped and was supposed to be deliver today or tomorrow.

Posts: 10,699
Topics: 121
Kudos: 262
Blog Posts: 20
Solutions: 502
Registered: ‎01-03-2013

Re: Why do I Never Get Expediting Shipping

Hi there fdisker2000, 

Thank you for following up with me! With that said, it's strange your order from July 11 hasn't moved. This definitely seems peculiar and I would be happy to take a look at things. Please see that I'm sending you a private message which you may view by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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Valued Member
Posts: 71
Registered: ‎01-07-2010

Re: Why do I Never Get Expediting Shipping

I get this message when I try to send a private message:
You have reached the limit for number of private messages that you can send for now. Please try again later.
Valued Member
Posts: 71
Registered: ‎01-07-2010

Re: Why do I Never Get Expediting Shipping

went through, after a few tries.
Posts: 10,699
Topics: 121
Kudos: 262
Blog Posts: 20
Solutions: 502
Registered: ‎01-03-2013

Re: Why do I Never Get Expediting Shipping

Hi there fdisker2000, 

How strange! Please know I've received your message just fine though, so please keep an eye out for my response. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!