08-06-2018 11:01 PM
08-07-2018 11:41 PM
08-14-2018 09:25 AM
Good mroning Speedd124,
Welcome to the forum and I apologize for the delay in our reply! It sounds like you've had quite a rocky adventure trying to sort out an issue, as our phone support has been less than stellar. We should be aiming to ensure each concern brought to our attention is handled in a respectful and timely manner, and it seems we may have missed the mark in your case. We greatly appreciate you taking the time to share your feedback with us on this!
While you may of course contact our customer service at (888) 237-8289 if you wish to discuss this issue over the phone, I would also be happy to see how we may assist here. Would you mind sharing what is going on? If you prefer, you may also send me a private message with the details via the link in my signature below.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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