11-22-2018 06:15 PM
11-23-2018 09:40 AM
Welcome to the Best Buy forum!
It is that time of the year where more members login to their accounts than any other time of the year. Black Friday tends to have that kind of effect. There are a few things we can try though, including making sure your information is up-to-date and rewards account is linked to one BestBuy.com account. We may just end up having to use an alternative email address if nothing seems to work. Before we can do anything though, I will need to gather some additional information.
Please send me a private message with the information listed below, by clicking on the blue button in my signature, I will see what I can do to help. Just as a heads up I would need to speak with whoever is the primary member. If you are not the primary member, then the primary member will need to register for the forum.