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Posts: 1
Registered: ‎05-26-2020

Reward Certificate Expiration Extension

I have 3 certificates due to expire in mid June.  I've been unable to shop for my new condo and unable to get moved.   I've not even been able to have my appliances delivered.  🙁

 

Is it possible to get an extension of the date until 3 to 6 months after my move?

 

Thank you.

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Posts: 12,425
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Registered: ‎01-03-2013

Re: Reward Certificate Expiration Extension

Hi there, Sandrad922, 

 

Welcome to the forum, and thank you for reaching out! A lot of things have been put on hold under the current climate, so I can imagine how your move and appliance delivery has been impacted. With that said, I'm sure you're eager for this move, and I would love to start shopping for my new home as well. 

 

It sounds like you were wanting to use your My Best Buy certificates on such purchases. I likely would as well, so it would be frustrating to have the certificates expire before I have the chance to shop. Having said that, under our My Best Buy Terms, certificates typically expire after 60 days, and we are unable to reissue or extend these certificates. Please know that while the certificates are active, they may be redeemed in stores (most are available for curbside services) or on BestBuy.com. 

 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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