08-13-2020 08:49 AM
08-18-2020 02:04 PM
Welcome back to the forum, and thank you for reaching out regarding your Samsung Galaxy Note20 Ultra purchase! As an authorized user on your father's mobile account, purchasing a phone and having the purchase attached to your My Best Buy membership should be a simple process. I'm sorry to hear that your Note20 purchase may have been applied to the wrong membership, likely due to your father being the primary account holder on the mobile account.
Typically, the only way to change the member ID on a purchase is to return and repurchase it, but I know that may not be the ideal solution. I would be delighted to see what other options may be available to rectify this situation. Please feel welcome to send a private message using the link in my signature below and share your name, phone number, email address, and the customer service PIN from the bottom of your receipt.