Add Product

Search Results:

New Member
Posts: 1
Registered: ‎11-22-2021

Not receiving Elite Status

Hi, I need some help, I have spent over $1500 in this calendar year for best buy therefore I should be an elite status member, however, best buy said that my total spending this calendar year is only $399. I'm so confused, like where did I go wrong?

Posts: 2,103
Topics: 210
Kudos: 83
Solutions: 57
Registered: ‎07-06-2009

Re: Not receiving Elite Status

Hi, Applepi1546,


Thanks for reaching out about your My Best Buy account! That is quite the difference in spending, so I can understand wanting to get some answers on what is happening with your account. 


You should be able to achieve the My Best Buy Elite status if you spend $1,500 or more on qualifying purchases in a Best Buy store or on If you have the My Best Buy Visa card, you can also earn the Elite status if you spend $1,500 or more anywhere using the card. 


I'd be happy to look into your account with you to find out what's going on. Can you please send me a private message with your full name, phone number, and email address? To send me the message, you can use the button in my signature below. 





Melissa|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!