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Posts: 1
Registered: ‎11-22-2021

Not receiving Elite Status

Hi, I need some help, I have spent over $1500 in this calendar year for best buy therefore I should be an elite status member, however, best buy said that my total spending this calendar year is only $399. I'm so confused, like where did I go wrong?

Posts: 2,103
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Solutions: 57
Registered: ‎07-06-2009

Re: Not receiving Elite Status

Hi, Applepi1546,

 

Thanks for reaching out about your My Best Buy account! That is quite the difference in spending, so I can understand wanting to get some answers on what is happening with your account. 

 

You should be able to achieve the My Best Buy Elite status if you spend $1,500 or more on qualifying purchases in a Best Buy store or on BestBuy.com. If you have the My Best Buy Visa card, you can also earn the Elite status if you spend $1,500 or more anywhere using the card. 

 

I'd be happy to look into your account with you to find out what's going on. Can you please send me a private message with your full name, phone number, and email address? To send me the message, you can use the button in my signature below. 

 

Sincerely,

 

 

Melissa|Senior Social Media Specialist | Best Buy® Corporate
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