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Posts: 3
Registered: ‎08-21-2017

Not Elite Plus anymore

I got Elite Plus status in December and now it's gone, it should have lasted for at least a year right?
Posts: 8,040
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Registered: ‎10-10-2012

Re: Not Elite Plus anymore

Hello jrmattso,


Welcome back to the Best Buy forum.


It would take me buying all new appliances to ever potentially reach Elite Plus status.  A guy can dream though, right?  You should have Elite Plus status for at least a full year if you did end up spending the required $3,500 during 2017.  The only thing that could really change that is if you processed a return or price match after having reached Elite Plus status, which would have dropped your spend total to under $3,500.  After a quick review, it does look like your status was upgraded to Elite Plus around the beginning of Dec.  I am not showing that you have processed any recent returns or price matches to drop your spend total.


I would like to go over your My Best Buy™ account with you in additional detail to ensure it is up-to-date, so I will be sending you a private message shortly.  You can read private messages by first logging into the forum and then clicking on the little yellow envelope icon that is located at the very top of the page.  I look forward to further speaking with you and seeing what I can do to help.


Thank you for connecting with us and for being a My Best Buy™ member.

Derek|Senior Social Media Specialist | Best Buy® Corporate
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