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Member
Posts: 13
Registered: ‎11-30-2010

No pending points

I made a purchase late last month which is showing in my history as well as already pushed me back into elite status. However I am not showing the points as being pending at this time. I know they take a while to actually post, busy shouldn’t they be showing pending?
Posts: 10,875
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Registered: ‎01-03-2013

Re: No pending points

Hi there rdnecksurfer13, and welcome back! 


Thank you for being a My Best Buy member! Seeing your purchase reflected in your history and your tier spending is a good sign that your purchase has posted. Congratulations on your Elite status, as well! There's only one common cause for no points to be awarded on a purchase that has counted towards your tier spending, and that would be if a financing option was selected. Under our My Best Buy Terms, purchases made with financing do not qualify for points, so you would need to choose one or the other, as a purchase cannot receive both. 

I know this may not be the news you were expecting, but I hope it helps clarify your experience for you. If you have any questions, please let me know. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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