11-11-2018 01:25 AM
11-12-2018 03:23 PM
Hi there rdnecksurfer13, and welcome back!
Thank you for being a My Best Buy member! Seeing your purchase reflected in your history and your tier spending is a good sign that your purchase has posted. Congratulations on your Elite status, as well! There's only one common cause for no points to be awarded on a purchase that has counted towards your tier spending, and that would be if a financing option was selected. Under our My Best Buy Terms, purchases made with financing do not qualify for points, so you would need to choose one or the other, as a purchase cannot receive both.
I know this may not be the news you were expecting, but I hope it helps clarify your experience for you. If you have any questions, please let me know.
|Tasha|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!