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Regular Member
Posts: 29
Registered: ‎03-31-2011

Never saw birthday offer discount email this year

Hi guys, my birthday being in the last month, I was waiting to see the usual email with their discount for birthday month, but I never got it.I also don't see it in my account as expired or present, so did they change it this year? I'd really love to get it and buy something nifty.

Posts: 12,468
Topics: 201
Kudos: 155
Blog Posts: 21
Solutions: 616
Registered: ‎01-03-2013

Re: Never saw birthday offer discount email this year

Hello, infiniblue, 


Welcome back to the forum, and happy belated birthday! Receiving our elusive birthday coupon is always exciting, so I can understand why you would be on the lookout for it. With that said, while I'm glad you seem to have received this in previous years, this is not guaranteed every year. It is instead sent out to randomly selected customers with birthdays in the upcoming month. As such, if you didn't receive the coupon this year, it is likely that one was not extended to you. I know this may not be the news you were hoping for, but hope it helps clarify your experience. I would encourage you to keep an your email for any offers that may come your way, especially next year, to see if you are one of the lucky few selected. 



Tasha|Social Media Specialist | Best Buy® Corporate
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