Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎03-02-2018
Accepted Solution

MyBestBuy elite status expired even though it shouldn't have

So, I spent over $1500 over the last calendar year. I had talked to many extremely incompetent employees from the Elite customer service that reassured me that I would be fine. Yet, they were big liars.

 

 

Highlighted
Posts: 10,803
Topics: 125
Kudos: 273
Blog Posts: 20
Solutions: 509
Registered: ‎01-03-2013

Re: MyBestBuy elite status expired even though it shouldn't have

Good morning bullitt95, 

Welcome to the forum and thank you for being a My Best Buy member! At the end of every February, tier statuses expire for those who have not met the spend requirements. It sounds like you were fully aware of the spending requirements, and had even checked on it throughout the year to make sure you were in the clear. I'm sorry to hear your tier status may have expired despite meeting the spending requirements, and being reassured you had. 

We would be happy to review this with you so I am sending you a private message. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 

 

My Best Buy™ Tier Expiration FAQ

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!