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Regular Member
Posts: 35
Registered: ‎10-24-2014

Missing Reward Certificate for 10% back on single largest purchase

Back in January I received an offer via email for 10% back in rewards up to $50 on my largest single purchase made between 1/18/21- 1/31/21.  I definitely activated the offer and I made numerous purchases so should have had no problem meeting the requirements.  I believe 3-4 weeks have passed so I'm curious how I can go about receiving the points as promised?

 

Thanks.

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Posts: 3,078
Topics: 37
Kudos: 97
Solutions: 157
Registered: ‎10-19-2017

Re: Missing Reward Certificate for 10% back on single largest purchase

Welcome back, mmalto!

 

Thank you for reaching back out to us regarding your rewards. I'd be reaching out to someone as well if this were happening to me. Let's take a look and see what's going on. Please, send me a private message with your full name, phone number, and e-mail address. I look forward to hearing back from you.

 

Regards,

Deysha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Regular Member
Posts: 35
Registered: ‎10-24-2014

Re: Missing Reward Certificate for 10% back on single largest purchase

Thanks for the reply. I sent you a PM.
Posts: 3,078
Topics: 37
Kudos: 97
Solutions: 157
Registered: ‎10-19-2017

Re: Missing Reward Certificate for 10% back on single largest purchase

Thank you for the heads up, mmalto! I'll be getting back to your shortly.

 

Best,

Deysha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!