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New Member
Posts: 6
Registered: ‎01-25-2018

Me and my wife have spent over $4k on the best buy credit card and we're not even elite status yet?

Why am I not elite plus status if we have spent over $4000 on the credit card?

 

I can disclose account inormation over PM.

Posts: 738
Topics: 11
Kudos: 80
Solutions: 54
Registered: ‎10-03-2017

Re: Me and my wife have spent over $4k on the best buy credit card and we're not even elite statu...

Hello javdota,

 

Thank you for posting with us!

 

Please note that I have already responded to your private message and we have discussed this concern in-depth there. As a refresher, a member can qualify for Elite or Elite Plus by spending the required amounts solely at Best Buy OR solely using their MY BBY Visa. Those totals are not combined. If the required spending amounts were reached within a single calendar year, then your status would be been upgraded within 20 days.

 

As a refreshed, the spending requirements for Elite is $1,500 and $3,500 for Elite Plus. I should also note that the only caveat on this spending threshold applies to Best Buy employees who use their discount. A purchase will not count towards reaching Elite/Elite Plus when an employee uses their discount.

 

Any other questions, please feel free to reach out to me once more through our PM system. 

 

Kindly,

David|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 6
Registered: ‎01-25-2018

Re: Me and my wife have spent over $4k on the best buy credit card and we're not even elite status y

Well you didn’t say anything about using your Best Buy Visa AT Best Buy. What would that classify as?
New Member
Posts: 6
Registered: ‎01-25-2018

Re: Me and my wife have spent over $4k on the best buy credit card and we're not even elite status y

Also just to add, Best Buy employees who use their discount do gain reward points IF they use their Best Buy vida card - it is in the TOS.
New Member
Posts: 6
Registered: ‎01-25-2018

Re: Me and my wife have spent over $4k on the best buy credit card and we're not even elite status y

Is there a phone number we can contact you on?

Thanks
Posts: 738
Topics: 11
Kudos: 80
Solutions: 54
Registered: ‎10-03-2017

Re: Me and my wife have spent over $4k on the best buy credit card and we're not even elite status y

Hello javdota,

 

Please feel free to direct any questions you may to me through our PM system as employee discounts are a private matter.

 

Best,

David|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 738
Topics: 11
Kudos: 80
Solutions: 54
Registered: ‎10-03-2017

Re: Me and my wife have spent over $4k on the best buy credit card and we're not even elite status y

Hello javdota,

 

Our customer care number is 1 (888) 237-8289 should you choose to speak to someone live over the phone.

 

Kindly,

David|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!