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Posts: 3
Registered: ‎06-23-2018


I'm missing my 175 on a gift card and 100 reward certificates and I need to go buy this phone today planned to but now it's gone so what do I do please help me. Can y'all put it back on or egat

Posts: 10,699
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Registered: ‎01-03-2013

Re: Ivan

Good afternoon Ivan and welcome! 

Thank you for reaching out to us and for being a My Best Buy member! Having $175 in gift card funds and $100 in reward certificates missing could definitely impact a phone purchase. I'm discouraged to hear you may not have been able to move forward with your purchase as planned due to your trouble with these funds. 

I would be happy to look into what is going on with these funds so please see that I am sending you a private message. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 


Tasha|Social Media Specialist | Best Buy® Corporate
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