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Registered: ‎02-04-2019

How long to update?

How long does it take for the website to update how much you have spent for the year? I bought a Dyson vacuum a week ago and the website still hasn’t updated.
Posts: 8,509
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Registered: ‎10-10-2012

Re: How long to update?

Good afternoon, tygerbrow,


We are only a few weeks away from the start of the 2020 calendar year, so members looking to qualify or requalify for Elite and Elite Plus status only have a few shopping days left before totals are reset to $0.  I am nowhere close to the $1,500 needed to qualify for Elite status this year but am not all that surprised.  I have been chasing Elite status for years and always seem to fall short, and trying to convince my wife that we need to purchase new electronics has not gone over well.


The time frame for an eligible purchase to reflect in a member's spend total is the same time frame for points to officially post, which is up to 20 days.  The Dyson vacuum is not likely reflected in your total for the 2019 calendar year yet if the purchase is still pending in your rewards account. Also, keep in mind that sales tax and any portion of a purchase that is paid for with a gift card or certificate is excluded from the eligible spend total.  Let us know if you have any other questions.


My Best Buy™ - Program Terms


Happy Holidays!

Derek|Senior Social Media Specialist | Best Buy® Corporate
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