11-24-2019 12:02 AM
11-24-2019 12:11 AM
And that is a wrap! Another Early Access event in the books. I just want to thank all the members that participated in the event and the members that used their time providing us feedback. I can assure you that your voices have been heard. The feedback we receive from our members is the only way we can make improvements, and the planning for next year's event starts now.
As mention before, additional feedback and suggestions can be posted on the IdeaX section of the forum. And check back with us on BestBuy.com starting Thanksgiving Day after 12:00 a.m. Central Time for additional Black Friday deals.
11-24-2019 09:31 AM
I have been Elite Plus or its equivalent for over 12 years, and this year I didn't even get an email from Best Buy about this event. It just came and went without me ever hearing about it. I knew something seemed strange when I checked these forums late last week and no one would say when it was happening. Usually there is advance notice. Reading these comments, though, it seems like I didn't miss much anyways. It's funny because Amazon already has a lot of these 4K UHDs for half off and they're sitting at $30-35 on Best Buy. They might as well send us an email that says, "Best Buy Elite Plus Black Friday Deals... Go to Amazon Because We Can't Help You!"
11-24-2019 10:21 AM
That’s a wrap for Elite Members! I have to say, this year’s event was pretty disappointing! I have been an elite member for years, ￼I spend anywhere from $2,000 to $3,000 at Best Buy throughout the year, and anywhere from &7,000 to $10,000 during Black Friday events. I do this to maintain my elite status and be able to enjoy the end of the year perks of getting early access to the Black Friday event.￼ This year as many have already mentioned, the movies, video games, security cameras and several other items were not available to elite members. Today, Sunday, November 24, 2019, a Best Buy ￼Black ￼Friday event￼ it’s open to everybody! Today’s event has way more products available to the general public than that that was available to your elite members!!! That is unacceptable, not fair, and just a slap on the face to all these loyal elite members who look forward to the special event and spend thousands of dollars at your store! This is not a lash out at Tosha or Derek, I just hope whomever organizes this event is able to see how disappointed several loyal elite member Best Buy shoppers are. I too have already started shopping at other competitive stores, why? Because the items I wanted to buy at Best Buy were not available to me, but they were ￼available at other competitive stores.￼ I know my $7000 or $10,000 a year won’t make a dent in your yearly revenue, but if you add those few thousand dollars times hundreds of Nationwide ￼loyal customers who are disappointed How are you decided to handle the event this year, I’m pretty sure it will hurt your yearly net sales.
Elite members, if you haven’t already ￼bought something at Amazon, Costco, Sam’s Club, GameStop, Newegg, Walmart, Target Because it wasn’t available to you at our early access to Black Friday event, there are a lot more items available today to the general public. Good luck Best Buy!!!
11-24-2019 12:29 PM
Our Black Friday Early Access for My Best Buy members was yesterday. With that said, we have a lot of great sales going on now, and of course you can check back around 12 a.m. Central Time on Thanksgiving Day for additional Black Friday deals.
11-26-2019 11:00 AM
Since it seems like comments were turned off on the early access chats, I figured I would start a new chat. I have to reiterate how disappointed this year's early sale was and I invite other members to add to it. Almost everything I saw that was available, was available in your various earlier pre-Black-Friday sales throughout the month of November. And so much more was available to EVERYONE the day after our pre-sale. I spent nearly as much on what was newly available to everyone the day after as I did on what was available during the early access. It seems like in years past we have had access to everything minus doorbusters and maybe even a couple of doorbusters. This year there were so many things that were left off. A lot of us support Best Buy throughout the year, and this is probably the best benefit we receive, so for it to be so poorly promoted and with such minimal access, it's hard to say how much effort it is worth to keep the status.