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Member
Posts: 14
Registered: ‎02-16-2012

Elite status and Pre-ordered games

Will I receive the Elite status bonus to the points I receive for pre-orders placed before meeting the elite status requirement?

 

When I pick up in store, the points typically take 2-3 weeks to actually post. My last pre-order were posted immediately, as if they were pre-processed. 

 

Do I have to cancel all of my pre-orders and place them again in order to receive the Elite status bonus for those orders? Or will the orders retroactively be applied to those orders when they ship?

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Posts: 11,269
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Registered: ‎01-03-2013

Re: Elite status and Pre-ordered games

Hi there opiumskittles, 

 

Welcome to the forum, and I apologize for the delay in our reply. Checking into what tier your points will be awarded at is a great way to ensure you're being appropriately credited for your points. 

 

While you may see some points post sooner than others, please know the standard is 15-20 days. With that said, to my knowledge your points should be awarded based on your tier status at the time of fulfillment, not pre-order. You shouldn't need to cancel your pre-orders to receive Elite benefits on these. 

I hope this helps! 

Tasha|Social Media Specialist | Best Buy® Corporate
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