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Posts: 7,937
Topics: 332
Kudos: 103
Blog Posts: 0
Solutions: 473
Registered: ‎10-10-2012

Re: Elite Plus Dedicated Number No Longer Deals with Order Issues?

Hello dark54555 and Howie44,

 

I hope that you both had a pleasant Thanksgiving. Smiley Happy

 

That is correct.  The dedicated phone line is intended to be for questions that pertain to the My Best Buy™ program.  A call into that line regarding a price match or delivery issue would likely end up getting transferred over to another department.  That is why the phone number is not displayed anywhere online.  In the hopes of preventing a lot of misdirected phone calls.  If you rather not call in, then you can always feel free to create a thread on the forum or reach out to us via Facebook and Twitter.

 

Thank you for being My Best Buy™ members.

Derek|Senior Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 49
Registered: ‎10-08-2011

Phone Support for Elite Plus

I was sure there was a special support # for elite plus members.  Is that right?  Can you please provide or email me the #.  I have had nothing but misery spending too much time on the phone with Maplewood and Oakdale stores today and getting nowhere fast.  Thanks in advance. 

Regular Member
Posts: 49
Registered: ‎10-08-2011

Re: Phone Support for Elite Plus

Hi, I read the info below.  I got the phone #, thanks.  YOu can delete this. 

Posts: 7,937
Topics: 332
Kudos: 103
Blog Posts: 0
Solutions: 473
Registered: ‎10-10-2012

Re: Phone Support for Elite Plus

Hi LisaMaplewood17,

 

Welcome back to the Best Buy forum. Smiley Happy

 

You may have noticed this ongoing thread after creating a new thread with your question.  I am glad to hear you were able to obtain the dedicated phone #.  In the future, I would encourage you to search the forum before simply creating a new thread.  When it comes to the My Best Buy™ program there is a very good chance another member has asked the same question and we have already provided a response.  For the most part, those conversations end up having to go private so you can just send a private message rather than creating a new thread.  A private message can be sent by first logging into the forum and then clicking on the blue button in one of our signatures.

 

Happy Holidays!

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎11-30-2017

Elite Plus phone number

the site says Elite and Elite Plus members have access to dedicated customer service help at a special phone number found on their membership card.

 

i no longer have my membership card.

 

how do i find this phone number?

Posts: 7,937
Topics: 332
Kudos: 103
Blog Posts: 0
Solutions: 473
Registered: ‎10-10-2012

Re: Elite Plus phone number

Greetings dburley70, and welcome to the Best Buy forum,

 

You must not have noticed this 5 page thread.  The dedicated line is not posted anywhere on BestBuy.com in the hopes of preventing a lot of calls from being misdirected.  That line is intended to be for program related questions.  Please send me a private message with the information listed below, by clicking on the blue button in my signature, and I will see about providing you with the phone number.

 

Name

Phone #
Email address

My Best Buy™ ID #

 

Happy Holidays!

Derek|Senior Social Media Specialist | Best Buy® Corporate
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Posts: 7,937
Topics: 332
Kudos: 103
Blog Posts: 0
Solutions: 473
Registered: ‎10-10-2012

Re: Elite Customer Service Phone number Request

Hello inboundnebula,

 

Welcome to the Best Buy forum!

 

Please take a moment to read my recent response in this ongoing thread and send me a private message, by clicking on the blue button in my signature, with your information.

 

Thank you for being a My Best Buy™ member.

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎12-17-2017

Phone Number for Elite Plus Members

What is the phone number for Elite Plust members? I always have to call the usual 1-888-BESTBUY as I don't see any other number listed.

New Member
Posts: 4
Registered: ‎12-17-2017

Phone Number for Elite Plus

Never mind. I read the thread.

Posts: 7,937
Topics: 332
Kudos: 103
Blog Posts: 0
Solutions: 473
Registered: ‎10-10-2012

Re: Phone Number for Elite Plus Members

Hello mgellison,

 

Welcome to the Best Buy forum!

 

Honestly, that is what I was hoping.  If you would like the dedicated phone number, then please send a private message by clicking on the blue button in my signature. Smiley Happy

 

Thank you for being a My Best Buy™ member.

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!