04-01-2018 09:34 AM
I just sort of assumed for the past couple months that I was Elite Plus. I went and checked and appear to still just be Elite. I decided to go through and check my 2017 purchase history and I came to the total of ~$4160 for the year of 2017. Any reason why I wouldn't have been upgraded to Elite Plus?
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04-02-2018 11:04 AM
Greetings athomas90, and welcome to the Best Buy forum,
There is a fairly significant gap between the required amounts needed to qualify for Elite status and Elite Plus status. I could say the same between the $3,500 needed to qualify for for Elite Plus status and the $4,160 you believe that you spent in 2017. It can generally take up to 20 days for a member's status to be upgraded to Elite Plus once having spent $3,500. If you did in-fact spend more than $4,000 in 2017, then your status should have already been upgraded. Please keep in mind when reviewing your purchase history that sales tax and any portion of a purchase that was paid for with a gift card or reward certificate would have been excluded.
I would like to go over your My Best Buy™ account with you in additional detail to ensure it is up-to-date, so I will be sending you a private message shortly. You can read private messages by first logging into the forum and then clicking on the little yellow envelope icon that is located at the very top of the page. I look forward to further speaking with you and seeing what I can do to help.
Thank you for being a My Best Buy™ member!
|Derek|Senior Social Media Specialist | Best Buy® Corporate|
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04-02-2018 12:15 PM