03-22-2019
02:15 PM
- last edited on
03-22-2019
02:20 PM
by
Derek-BBY
03-22-2019 02:50 PM
Hello, wise-kaonashi,
Discovering that someone else’s information is associated with daughter’s My Best Buy account can certain be very concerning. I appreciate the time you’ve taken to share your experience with us with. I’d like to shed some additional light on this matter.
Information tied My Best Buy memberships should not be able to be directly updated in-store. I apologize that Brian didn’t articulate that or offer any additional advice of how to seek some further help on this matter. Can you please have your daughter reach out to us on this matter? Our Privacy Policy shares that we’d need to discuss this directly with her, however, we do appreciate you bringing this to our attention.
Respectfully,
![]() | ![]() ![]() ![]() Give Kudos if you like this post or Accept as Solution if it answers your query! | ![]() | ![]() |